WARRANTY INFORMATION

(Roof Tent / Power Station / Solar Collectors / Car Refrigerator)

We are committed to delivering high-quality products and are here to assist you if any issues arise. Should you encounter a problem, please reach out to us immediately, and we will work to resolve it as soon as possible.

(Our service team is available for support. For customers in Europe, we provide real-time online assistance.)

4-Year Warranty (2+2) (Roof Tent / Power Station / Solar Collectors / Car Refrigerator)

• First 2 Years

For the first 2 years from the day of purchase, “Arktos” will repair or replace any defective parts at no cost to the customer.

• 2-Year Extended Warranty

For the following 2 years, “Arktos” will repair or replace defective parts at minimal production cost or free charge as the case may be.

Warranty Exclusions

The warranty does not cover the following:

• UV Damage: Fabric discoloration or other damage caused by prolonged exposure to UV rays.

• Normal Wear and Tear: Including discoloration of vinyl windows, scratches, dents, and other minor cosmetic defects.

• Customer-Caused Damage: Damage caused by misuse, accidents, abuse, storm conditions, or moisture affecting electrical components.

• Aesthetic Changes: Cosmetic changes that do not affect the product's functionality.

This warranty is only valid for customers who purchased directly from “Arktos” or through an authorized dealer. It does not apply to second-hand purchases.

CUSTOMER BENEFITS

• Peace of Mind: Enjoy the security of knowing your product is guaranteed, Arktos is here for you!

• Hassle-Free Repair/Replacement: No hidden fees or unexpected costs when making a warranty claim.

All other products on our website are covered by applicable legal guarantees.

Our concern is to make your camping trip enjoyable and exciting.